Thursday, September 6, 2012

What’s Cell C?



Many people do not know what is cellC, of course, more do not know its usage cough up! For a kind of new things, people to its eye is very unique! Not only to give it a trial, and worry of being ripped off. In fact, I am also very understand why people will often have such a psychological. So, in order to relieve people's hearts confusion, I am here to write an article introduces Cell C.
Cell C's network has 90% population coverage as of the end of 2011, the balance catered for by Vodacom data coverage. Cell C had completed its technological migration to a new sophisticated core switching network so the network can cope with any unprecedented traffic demand Roaming agreements exist with over 550 telecommunication soperators in more than 187 countries.Cell C has spent over R5-billion (US$660 million) on its state of the art HSPA+. The network supports speeds up to 21 MB/s and 42MB/s, and is available in most parts of South Africa. The 900 MHz band has been re-farmed to provider greater coverage compared to other operators. Despite all of the recent upgrades, there are still areas of urban Johannesburg that do not have adequate signal.
In order to become more competitive and address the new segments by way of the revised product and service value proposition, Cell C took the next step to improve its time to market and level of service. For that, the company decided to migrate from its more than 128 existing IT systems to a platform designed by a single provider, eliminating the need for gateways and the recurrent adaptations they required, which were slowing down the company.
As the implementation of the NGBSS would literally beam Cell C into a new future, the project was called “BEAM.” Speed became a very crucial element to Cell C’s strategy. Not only did Cell C decide to implement a new BSS solution, but it also decided that this transition needed to happen at a very fast pace. Cell C would only sign a contract with a provider that could agree to implement the solution within a six-month time frame (from the initial Cell C requirements specification to cutover). It also required that the actual cutover to the new NGBSS system be a one-time migration event over a single weekend, minimizing any problems it might create.
After clearly identifying its needs and requirements, Cell C consulted with several renowned BSS providers for the solution that would best meet its needs. However, Huawei was the only company that could actually deliver a solution that closely met Cell C’s requirements within the demanding delivery time frame.
Huawei went the extra mile to understand the business challenges caused by Cell C’s service convergence and rising customer sophistication. By leveraging its extensive telecommunications and IT expertise and in-depth benchmarking analyses of Cell C's current business and operations, Huawei supported Cell C's business and strategic IT transformation through the delivery of an end-to-end NGBSS solution.
The solution was implemented based on the application of industry best practices, including customer relationship management (CRM), IP contact center (IPCC), convergent billing system (CBS), mediation and provisioning coupled to a single integration platform.
As mentioned before, one of the concerns raised by Cell C was the time taken to implement the new system. Aside from the actual implementation, the company also required all existing products, services and customers to be migrated from their legacy system into the new system, all within the same aggressive delivery time frame. Both Huawei and Cell C understood that this would represent the world’s first brownfield migration of an entire BSS system within the time frame proposed.
In order to comply with Cell C’s requirements, Huawei went through detailed planning, executing several dry runs and data migration testing. The actual delivery of the NGSS system took 11 months total, and while this was longer than the originally contracted delivery period, it remains a world first. The project delays were accepted in order to provide additional business assurance about service functionality, as well as to provide assurance through additional cutover readiness preparation. In summary, the project was delivered in less than one year and the cutover took no longer than 18 hours, with the overall impact of the migration on customer experience kept to a minimum.huawei switches price
After extensive testing, the cutover process was executed along a strict timetable on Saturday, Feb. 5, 2011, with the actual transfer of services taking just five hours, leading into six hours of post-migration testing. Cell C shops and retail outlets were back online doing business by noon on Sunday, Feb. 6, 2011, after closing at normal business hours on Saturday. The continued post-cutover support allowed Cell C to make smooth progress in the final post-cutover steps, resulting, as mentioned, in minimal impact to its clients. All business-critical issues (i.e., those related to customer operations and service lines) were resolved in the first two weeks after the cutover.
It is also important to mention that this successful transition was made possible not only by Huawei’s commitment to its client, but also by Cell C’s own commitment to the new strategy. “The full engagement of Cell C’s executive team in this transition speeded up the process and allowed for the migration to happen as quickly and as smoothly as possible,” said Michael Ansley, the program director for BEAM and also the company’s executive in Business Partnerships.huawei switches products.
This full commitment was also embraced by Cell C’s marketing team, which launched a PR campaign. The objective was to inform all of Cell C’s customers of the transitions the company was undergoing and what they should expect from the new Cell C after they were completed. This strategy had a very positive impact and generated a lot of trust among Cell C’s customers, which certainly helped to minimize any possible client churn.
Ansley also highlighted the importance of Huawei’s technical expertise and transparency during the process. Also integral to the success was a very competent Cell C program management team, who developed a real-time migration dashboard through which Huawei and Cell C had full visibility of hundreds of migration-related activities and schedules taking place throughout the cutover process.
“It helped Cell C not only to understand all of the steps and challenges of the process, but also to effectively (and in real time) to plan for and communicate changes to migration team members, executives and business stakeholders spread countrywide,” said Ansley.
I think, now if you see this article psychological will probably have to understand what is the Cell C, also can understand his original try but why has been in doubt and not the cause of action now. In fact, Cell C gives users 10 free extra airtime minutes for every R10 (accumulated) spent on recharging. The qualifying period of the free minutes runs from Monday 00H00 to Sunday 23H59. The offer is available to all pre-paid customers.Cell C started a mobile broadband price war in 2010, introducing South Africa's most affordable prepaid data sticks. In advertising the service, Cell C claimed it was offering a 4G network, whereas it used HSPA+. South Africa's Advertising Standards Authority (ASA) ruled that the company should to stop using the term 4Gs in its advertising material. Even though the technology CellC used is described 4G worldwide.[Other services from Cell C,
includVideomessaging,HSPA+, MMS, internet, Voicemail, Blackberry, etc.
Now, you should have no doubt! I'm happy you see I write this article. I wish a happy life

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